personalized services for a Connected Community

We are in the business of building communities. We go beyond being a traditional concierge service.

DOn Robinson

Founder of Asst

With over five years of diverse experience in the residential services industry, including working for the only five-star hotel in Minneapolis, Don Robinson has built Asst on a foundation of expertise, empathy, and dedication. His background spans not only the world of concierge services but also property management, giving him a comprehensive understanding of what it takes to enhance the resident experience.

Having worked for one of the top concierge companies and directly within property management, Don has seen firsthand the importance of seamless, personalized services that make residents feel valued and cared for. His time at Minneapolis’ premier five-star hotel sharpened his skills in luxury service, showing him the power of delivering impeccable experiences that go beyond expectations.

our mission:
Redefine residential experiences by building connected communities through a network of resources and services that enhance residents' lives.

These experiences helped Don recognize a gap in the market—residents needed a service that not only took care of tasks but also understood their individual needs and provided solutions tailored to them. This is what inspired him to create Asst, where the focus is on delivering exceptional, concierge-level support for every resident, regardless of the task.

Alongside his dedicated team, Don is committed to leading Asst toward a future where residents can rely on a trusted service that allows them to focus on what truly matters, from personal time to building connections in their community. With Asst, Don’s vision is clear: to provide a level of care and attention that turns ordinary tasks into extraordinary experiences.

Client:
“Don has been amazing to work with and our guests love ASST's services. Would highly recommend them to anyone looking for concierge style personal services.”